Legal agreement governing your use of hiu777 platform and services
By accessing or using the hiu777 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must immediately discontinue use of our services. These terms constitute a legally binding agreement between you and hiu777.
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
In these Terms & Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:
By creating an account, depositing funds, placing wagers, or otherwise using the hiu777 Platform, you expressly acknowledge and agree to comply with these Terms & Conditions, our Privacy Policy, Responsible Gaming Policy, and all other rules, guidelines, and policies published on the Platform. These terms may be updated periodically, and your continued use of the Platform following any modifications constitutes acceptance of the revised terms. We recommend reviewing these terms regularly to stay informed of any changes.
If you access the Platform on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization to these terms, and references to "you" or "your" shall include both you individually and the organization you represent.
You must meet the following eligibility criteria to use hiu777 services:
hiu777 reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and forfeiture of funds. Providing false information during registration constitutes a material breach of these terms and may result in immediate account termination.
To use hiu777 services, you must create a personal account by providing accurate, complete, and current information including your full name, date of birth, residential address, email address, and mobile phone number. You may only maintain one account per person. Creating multiple accounts (also known as "multi-accounting") is strictly prohibited and will result in closure of all accounts and forfeiture of balances and bonuses.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to immediately notify hiu777 of any unauthorized access or security breach. hiu777 shall not be liable for any loss or damage arising from your failure to protect your account credentials.
As part of our regulatory compliance and security measures, hiu777 requires all users to complete account verification. You may be required to provide the following documents:
hiu777 reserves the right to request additional documentation at any time. Withdrawals may be suspended or delayed until verification is successfully completed. Documents must be clear, legible, and display all relevant information. Processing time for verification is typically 1-24 hours but may vary during peak periods.
hiu777 accepts deposits via Indonesian local bank transfers (including BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, and other supported banks) and electronic wallet services (including OVO, DANA, GoPay, ShopeePay, and LinkAja). All deposits are processed in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 50,000 unless otherwise specified for specific promotions.
Deposits are typically credited to your account instantly upon confirmation from the payment provider. hiu777 does not charge deposit fees, though your payment provider may impose their own transaction fees. You are responsible for ensuring that deposited funds originate from legitimate sources and belong to you personally. Deposits from third-party accounts or joint accounts may be rejected or returned.
Withdrawal requests can be submitted 24 hours a day, 7 days a week, subject to completion of account verification. The minimum withdrawal amount is Rp 100,000. Withdrawals are processed to the same payment method used for deposit wherever possible. Processing time for withdrawals is typically within 5 minutes for verified accounts, though bank processing times may vary.
hiu777 reserves the right to conduct additional security checks on withdrawal requests, particularly for large amounts or suspicious activity patterns. Withdrawals may be delayed or declined if there are outstanding wagering requirements on bonuses, if the account is under investigation, or if verification documents have not been provided. You may be required to wager your deposit at least once before withdrawal to comply with anti-money laundering regulations.
All withdrawal requests are subject to review and approval. hiu777 reserves the right to reverse withdrawals if fraud, collusion, money laundering, or other illegal activity is suspected.
hiu777 offers various bonuses and promotions including welcome bonuses, deposit bonuses, cashback offers, free spins, and loyalty rewards. All bonuses are subject to specific terms and conditions that must be reviewed and accepted before claiming. Bonuses are intended for recreational players only and may not be abused for commercial gain or arbitrage purposes.
Unless explicitly stated otherwise, bonuses carry wagering requirements that must be fulfilled before bonus funds or winnings derived from bonus funds can be withdrawn. Wagering requirements vary by promotion and game type. Typical wagering requirements range from 10x to 35x the bonus amount. Games contribute differently toward wagering requirements: slots typically contribute 100%, table games may contribute 10-20%, and some games may be excluded entirely.
The following activities constitute bonus abuse and are strictly prohibited:
hiu777 reserves the right to void bonuses, cancel winnings, and close accounts if bonus abuse is detected. Decisions regarding bonus abuse are final and at the sole discretion of hiu777 management.
While bonus wagering requirements are active, maximum bet limits apply. The maximum bet per spin or round is typically Rp 50,000 or 10% of the bonus amount, whichever is lower, unless specified differently in the specific promotion terms. Exceeding maximum bet limits while wagering a bonus may result in winnings being voided.
hiu777 is committed to promoting responsible gaming practices and preventing problem gambling. We provide comprehensive tools to help you maintain control over your gaming activity, including deposit limits, loss limits, session time limits, self-exclusion options, and reality-check reminders. You are encouraged to use these tools proactively to ensure gaming remains an enjoyable form of entertainment.
If you believe your gaming activity is becoming problematic, we strongly encourage you to contact our customer support team immediately for assistance. We can activate cooling-off periods, temporary account suspensions, or permanent self-exclusion. Self-excluded accounts cannot be reopened before the exclusion period expires, and any attempts to circumvent self-exclusion by creating new accounts will result in permanent ban and forfeiture of all funds.
You acknowledge that gambling carries inherent risks, including the risk of financial loss. You should never gamble with money you cannot afford to lose. hiu777 strongly advises setting personal limits before playing and adhering to them strictly. Additional responsible gaming resources are available on our Responsible Gaming page.
All games on the hiu777 Platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. RNG systems are regularly audited by independent third-party testing laboratories to verify compliance with industry standards. Return to Player (RTP) percentages are displayed for all slot games and represent theoretical long-term returns calculated over millions of game rounds.
Live dealer games are streamed in real-time from professional studios and follow standard casino rules for each game variant. Card shuffling, wheel spinning, and dice rolling are conducted by trained human dealers under video surveillance.
The following activities are strictly prohibited and constitute material breach of these Terms & Conditions:
Violation of any prohibited activity may result in immediate account suspension, forfeiture of funds and winnings, and potential legal action. hiu777 cooperates with law enforcement authorities in investigating illegal activities.
All content on the hiu777 Platform, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, software code, and user interface design, is the exclusive property of hiu777 or its licensors and is protected by Indonesian and international copyright, trademark, and intellectual property laws. The hiu777 name, logo, and all related trademarks are owned by hiu777 and may not be used without prior written permission.
You are granted a limited, non-exclusive, non-transferable license to access and use the Platform solely for personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from the Platform without express written consent.
To the maximum extent permitted by applicable law, hiu777 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Platform, whether based on warranty, contract, tort (including negligence), or any other legal theory.
hiu777 is not responsible for delays, interruptions, or failures in service caused by circumstances beyond our reasonable control, including but not limited to natural disasters, telecommunications failures, internet service provider issues, power outages, government actions, labor disputes, or acts of terrorism.
Your sole remedy for dissatisfaction with the Platform or services is to stop using the Platform. In no event shall hiu777's total aggregate liability exceed the amount of deposits you have made to your account in the 90 days immediately preceding the event giving rise to the claim.
These Terms & Conditions shall be governed by and construed in accordance with the laws of Indonesia, without regard to conflict of law principles. Any disputes arising out of or relating to these terms or your use of the Platform shall first be resolved through good faith negotiations between you and hiu777.
If informal resolution is unsuccessful, disputes shall be submitted to binding arbitration in Jakarta, Indonesia, under the rules of the Indonesian National Board of Arbitration (BANI). The arbitration shall be conducted in English or Bahasa Indonesia as mutually agreed. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.
You agree to waive any right to participate in class action lawsuits or class-wide arbitration against hiu777. All claims must be brought individually.
hiu777 reserves the right to suspend your account immediately and without prior notice if we suspect fraudulent activity, breach of these terms, money laundering, underage gambling, or any illegal conduct. During suspension, you will not be able to place bets, deposit funds, or withdraw funds. We will investigate the circumstances and notify you of the outcome within a reasonable timeframe.
hiu777 may terminate your account at any time for any reason, including but not limited to repeated violations of these terms, bonus abuse, providing false information, or at our sole discretion. Upon termination, all outstanding bonuses and pending winnings may be forfeited. Any remaining genuine balance will be returned to you after deduction of applicable fees or charges.
You may close your account at any time by contacting customer support. Upon closure, all active bonuses will be forfeited, and outstanding wagering requirements will be canceled. Your remaining genuine balance (excluding bonus funds) will be returned to you via your registered payment method, subject to completion of any pending KYC verification.
By creating an account, you consent to receive communications from hiu777 via email, SMS, push notifications, and in-platform messages. These communications may include account updates, promotional offers, security alerts, and service announcements. You may opt out of marketing communications at any time by adjusting your account preferences or contacting customer support, though essential transactional and security-related communications cannot be disabled.
All official communications from hiu777 will be sent from verified email addresses or phone numbers. Be cautious of phishing attempts and never share your password or sensitive account information in response to unsolicited communications.
hiu777 is committed to protecting your personal information in accordance with our Privacy Policy. By using the Platform, you consent to the collection, processing, storage, and use of your personal data as described in our Privacy Policy. We implement industry-standard security measures including 256-bit SSL encryption, secure payment gateways, and restricted access controls to protect your data from unauthorized access, disclosure, or misuse.
For detailed information about how we collect, use, and protect your personal information, please review our comprehensive Privacy Policy available on the Platform.
The hiu777 Platform may contain links to third-party websites, payment processors, or services that are not owned or controlled by hiu777. We are not responsible for the content, privacy policies, or practices of any third-party sites. Accessing third-party links is at your own risk, and we recommend reviewing their terms and privacy policies before providing any personal information or conducting transactions.
hiu777 reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. The "Last Updated" date at the top of this document indicates when the most recent changes were made. Continued use of the Platform following any modifications constitutes your acceptance of the revised terms. We encourage you to review these terms periodically to stay informed of any updates.
Material changes that significantly affect your rights or obligations will be communicated via email or prominent notice on the Platform. If you do not agree with any amendments, your sole remedy is to discontinue use of the Platform and close your account.
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent as closely as possible.
For questions, concerns, or disputes regarding these Terms & Conditions, please contact our customer support team:
Email: [email protected]
Customer Support: Available 24/7 via live chat, WhatsApp, and in-app messaging
Response Time: We strive to respond to all inquiries within 24 hours, though most queries are resolved within minutes via live chat
You must be at least 21 years old to use hiu777 services. Strict age verification is enforced through KYC procedures.
KYC verification using Indonesian KTP is required. Processing typically completed within 1-24 hours for full account access.
Support for BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay. Withdrawals processed within 5 minutes for verified accounts.
All bonuses carry wagering requirements. Review specific promotion terms before claiming. Bonus abuse results in forfeiture.
Comprehensive tools available: deposit limits, loss limits, self-exclusion, session timers. Contact support for assistance anytime.
Certified RNG technology, independently audited games, transparent RTP disclosure. Provably fair gaming standards enforced.
Our comprehensive FAQ and support resources provide additional clarification on account management, payments, bonuses, and platform policies.